Delivery

DELIVERY 

Each lampshade will be packed in a box and carefully wrapped in tissue and corrugated cardboard, if I need to use bubble wrap it will be recycled. 

I post using Royal Mail with Free postage within the UK for lampshades and a small postage charge for other items. 

For all international customers please be aware that you are responsible for the taxes or charges you may receive. I am only able to post up to a size 30cm diameter for international delivery, I cannot post 40cm diameter lampshades outside of the UK. 

Please be aware that over busy periods it may take longer for your item to arrive.

RETURNS 

I pack my lampshades so they don't get damaged, but if this unfortunately happens I will require the damaged shade to be returned to me within the same packaging within 14 days of receipt and I will give a full refund or create a new shade. Please acquire a proof of postage from the post office. 

EXTRA INFORMATION 

  • Each of my lampshades are made to order, therefore you can request if you would like it to be a table shade or a ceiling shade. If no request is made on payment then I will automatically make it up as a table shade.
  • Each lampshade is made to order, I try to get orders finished and in the post within 7-10 days of ordering. Please note I do try to have them finished sooner than this but also during busier periods it could take up to 2-3 weeks. If you would like a more specific time frame please send me a message.
  • Please note that this sale is for the shade only, the stand is not included.
  • The sizes are as follows. 15cm diameter by 18cm high. 20cm diameter by 18cm high. 30cm diameter by 21cm high. 40cm diameter by 30cm high. If you would like a different diameter or height please feel free to send me a message. 
  • The lampshade rings are Epoxy coated/painted white which prevents rust and come complete with converter plug for European fittings. I use wool mix craft felt which is 40% wool and 60% acrylic and they are backed with a PVC backing which has been tested and passed the glow wire test carried out by the Lighting Association.
  • Please only clean the shades by dusting using a soft brush or a low setting on the hoover and not using any water.
  • If purchasing outside of the UK please be aware that I can only post up to a size 30cm diameter lampshade, I cannot post 40cm diameter lampshades outside of the UK.