Delivery
DELIVERY
Each lampshade will be packed in a box and carefully wrapped in tissue and corrugated cardboard, if I need to use bubble wrap it will be recycled.
I post using Royal Mail.
For all international customers please be aware that you are responsible for the taxes or charges you may receive. I am only able to post up to a size 30cm diameter for international delivery, I cannot post 40cm diameter lampshades outside of the UK.
Please be aware that over busy periods it may take longer for your item to arrive.
RETURNS
I pack my lampshades so they don't get damaged, but if this unfortunately happens I will require the damaged shade to be returned to me within the same packaging within 14 days of receipt and I will give a full refund or create a new shade. Please acquire a proof of postage from the post office.
EXTRA INFORMATION
- Each of my lampshades are made to order, therefore you can request if you would like it to be a table shade or a ceiling shade. If no request is made on payment then I will automatically make it up as a table shade.
- Each lampshade is made to order, I try to get orders finished and in the post within 7-10 days of ordering. Please note I do try to have them finished sooner than this but also during busier periods it could take up to 2-3 weeks. If you would like a more specific time frame please send me a message.
- Please note that this sale is for the shade only, the stand is not included.
- The sizes are as follows. 15cm diameter by 18cm high. 20cm diameter by 18cm high. 30cm diameter by 21cm high. 40cm diameter by 30cm high. If you would like a different diameter or height please feel free to send me a message.
- The lampshade rings are Epoxy coated/painted white which prevents rust and come complete with converter plug for European fittings. I use wool mix craft felt which is 40% wool and 60% acrylic and they are backed with a PVC backing which has been tested and passed the glow wire test carried out by the Lighting Association.
- Please only clean the shades by dusting using a soft brush or a low setting on the hoover and not using any water.
- If purchasing outside of the UK please be aware that I can only post up to a size 30cm diameter lampshade, I cannot post 40cm diameter lampshades outside of the UK.